Has acquired proper city food handlers permit and is familiar with all food health and safety, laws and regulations Prior experience in café start-up is a plusĪbility to work nights and weekends with a flexible schedule Understand the TOMS One for One movement with the ability to convey to our customersįull knowledge and operation of manual espresso equipmentĪbility to train and coach on bar expectations, including pours and brewing methodsĮnsure all perishable items are ordered with minimal to zero waste by continually evaluating sell through and adjusting accordingly Must also be able to speak fluently in Englishīe able to lift up to 50 lbs and stand for long periods of time of up to six hours Lead duties include but are not limited to: scheduling, floor supervision, ordering, pars, inventory, checking in orders, leading trainings and supervising launchesĪt least one year experience in a retail or restaurant environment along with cash handling experience This job ensures service standards are met and surpassed by providing customers with prompt, quality coffee selection, purchase and preparations so customers and employees will experience a friendly, upbeat and clean atmosphereĪccurate handling and counting of large amounts of cash, maintaining cleanliness of cashier area, resolving issues and assisting guests with any questionsĪdhering to Starbucks standards and following Starbucks specific direction Responsible for providing friendly service to guests while handling food and beverage purchases, accepting payment and making changeĭuties include moving guests through the cash register area in a quick and efficient manner, and maintaining an accurate drawer California Applicants: A California Food Handler Card is required for all foodservice employees who prepare, store or serve food at restaurants/coffee bars in California Strong math and written communication skillsĪbility to work a flexible schedule based on department and store needsįood handler's card may be required according to local and or state regulations. Must enjoy and be able to succeed in a fast-paced work environment Minimum of 1 year experience in food service/hospitality desired, but not requiredĬustomer service focused and solution orientedĪbility to communicate clearly and professionally with customers and coworkers Have a high school diploma, or equivalent (preferred) Taste all drip coffee and espresso to ensure it meets Nordstrom standards Prepare and serve beverages and food items consistently by adhering to all recipe standardsĪssist with setup, cleanup, stock work and handling of food items Maintain a positive morale and professional attitudeĭeliver exceptional customer service to all customers who walk through our doorsīe knowledgeable and enthusiastic about coffee, tea and drink preparation and products Work varied hours/days based on business needs Move or handle merchandise generally weighing 0 to50 pounds Operate, use and clean all equipment necessary for café operation Work successfully as part of a team, while under pressureįreely access all areas of the café and salon Read, count and write to complete all documentation Process information/merchandise through POS register systemĬommunicate verbally with staff members & guests Respects their peers and supervisors by being on time for every shift and finding coverage for shifts they can’t work due to illnessįollows all cash management policies and procedures to ensure accountability of Company fundsĪdheres to appropriate standards of behavior in the workplaceĪny other duties as assigned by Café Manager Honors themselves by taking pride in their appearance while adhering to Company dress code Basic math skills ability to accurately count change and balance bank.Ability to handle multiple tasks quickly and efficiently.Excellent guest service skills ability to adhere to Company’s GuestPath® Universal Service Standards.An ability to quickly learn about the products being sold, cash register operation, site features and NMS's customer service expectations/standards.Good communication skills ability to communicate with guests and co-workers.Excellent guest service skills ability to adhere to Company’s GuestPath Universal Service Standards.
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